Thank you for shopping with Novacart.
We are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Estimated delivery time is 4–10 business days depending on your location.
- Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout before payment.
- Free shipping may be offered on selected products or promotional offers.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS (where applicable).
- You can track your order using the courier tracking link provided.
Delivery Partners
Orders are fulfilled and shipped through our trusted logistics and fulfillment partners to ensure timely and secure delivery.
Incorrect Address
Please ensure that your shipping address and contact details are correct before placing your order. Novacart is not responsible for delays or failed deliveries caused by incorrect customer information.
Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to courier operations, natural disasters, public holidays, or other factors beyond our control.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: hellonovacartservices@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)