At Novacart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit or place an order on our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely through trusted payment providers)
- Order History
- Device and Browser Information
- IP Address
- Cookies and Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
3. Payment Security
All payments are processed through secure third-party payment gateways. Novacart does not store your complete payment card details.
4. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Information Sharing
We do not sell or rent your personal information.
We may share your information only with trusted service providers such as payment processors, shipping partners, and technology providers solely for fulfilling your orders and operating our business.
6. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information where legally permitted
- Contact us regarding privacy concerns
8. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Novacart
Email: hellonovacartservices@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)